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Online free advice from Citizens Advice to help you find a way forward, whatever the problem. Our research enables us to campaign on issues affecting people's lives. Find contact information for Citizens Advice, including phone numbers, email addresses, and online chat options for getting advice and support on a range of issues. How to get advice from your local Citizens Advice Bureau or a helpline. You might be able to get advice in person, by email or phone. May 12, 2025 · Check what help you can get from Citizens Advice or find a specialist immigration adviser. Our service operates a hybrid model. We offer telephone and face-to-face appointments (including supporting advice by email) Monday to Friday 10 am to 5 pm. We can register new clients and book.